Course description

An Independent Contractor Agent provides transportation and logistics coordination services on behalf of a logistics brokerage company while operating as a self-employed contractor. The agent assists with activities such as identifying and developing shipper and carrier relationships, negotiating freight rates, coordinating shipments, tracking loads, resolving transportation issues, and supporting customer service functions. The agent is not an employee of the brokerage company and maintains control over their own work methods, schedule, and business operations. All services are performed in accordance with applicable laws, industry regulations, and the terms of the independent contractor agreement between the agent and the logistics brokerage company.

What will i learn?

• What you learn depends on whether you're working for a brokerage or operating independently, but most training covers these areas:
• Freight and Logistics Fundamentals
• Finding and Matching Loads
• Rate Negotiation
• Customer Sales and Service
• Carrier Management
• Regulations and Compliance
• Technology
• Dispatch and Shipment Management
• Financial Skills
• Business Development
• Soft Skills
• What You Can Expect During Training